We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Olivia Marshall

Registered Veterinary Technician
Olivia joined our team of Registered Veterinary Technicians in the summer of 2015. Her kind and compassionate manner makes her a welcome addition to our clinic. Olivia is a graduate of Georgian College’s esteemed Registered Veterinary Technician program. She worked previously at a clinic in North Bay before moving back home to Muskoka. Olivia has a keen interest in surgery and laboratory work. We love having her cheerful can-do attitude here with us and we know that her commitment to quality care benefits our patients and clients as well. Olivia and her partner, Brandon, share their home with their 3 dogs, Jerry, Mia, and Ollie, and their 2 cats, Finnegan and Pip.

COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-door" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 705-789-7979. We will take a history of your pet from outside of your car, and bring your pet into the hospital for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday from 8:00 am - 5:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car and take payment from your vehicle. Alternatively, you can order from our online store at http://www.myvetstore.ca/muskokavet

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

Your dedicated team at Muskoka Animal Hospital